Every missed call is someone else’s job.
You’re good at the work. The problem is everything around it — the calls you can’t take, the quotes that go quiet, the invoices nobody chases.
Five numbers, about 60 seconds. No sign-up, and the figures are yours either way.
None of this is a you problem. It’s a system problem.
Every trade business we talk to loses work in the same handful of moments. Not because the owner is disorganised — because there is nobody free to catch them while the actual job is getting done.
You're up a ladder
The phone rings. You can't get to it. By the time you look at it that arvo, they've already booked the next bloke on the list.
It's 8pm and you're still at the kitchen table
Invoices, receipts, the quote you promised on Tuesday. The paid work finished hours ago — this part doesn't pay anything.
The quote went out last week
No answer. You don't want to be the pushy one, so you leave it. Most of those jobs aren't lost on price — they're lost because nobody followed up.
Someone texts asking what a switchboard upgrade costs
You're driving. You'll reply later. Later becomes tomorrow, and by tomorrow they've got someone else out there.
The job's done, the invoice is out, the money isn't
Chasing it is the part every owner puts off. It's also the part that decides whether payroll is comfortable this month.
Someone asks which jobs actually made money
You've got a rough idea. The books say something else. Nobody's had time to work out which one is right.
“A few missed calls” doesn’t sound like much.
Six unanswered enquiries a week. An average job around $350. A strike rate of about a third. Quotes that go out and never get chased.
Run those numbers and it comes to roughly $4,500 a month walking out the door — and none of it feels like a crisis on any given day. That’s exactly why it never gets fixed.
The Leak Check uses your numbers, not ours. Five questions, about a minute, and you get a figure. What you do about it is up to you.
A typical result
$4,589/ month
That’s $55,074 over a year.
An estimate built from figures you supply. General information only, not financial or business advice — your own numbers will differ.
Four holes. We plug the biggest one first.
This isn’t about replacing you on the phone. It’s about the calls you were never going to get to anyway — and the quotes that go cold because the day got away from you.
Calls you never got to
An automatic text goes back within seconds — who you are, when you can call, and a question that keeps them talking. They stop dialling the next name on the list.
After-hours enquiries
Evenings and weekends are when homeowners sit down and start ringing around. An AI line answers, takes the job details, works out whether it's urgent, and has it on your phone in the morning.
Quotes that went quiet
A short follow-up sequence runs on its own — a nudge, a check-in, a last call. In your words, not a template that sounds like a robot wrote it.
Invoices nobody chased
Reminders go out on a schedule you set, escalating politely, and stop the moment the payment lands. You never have to send the awkward one yourself.
Something working in 14 days. Not a three-month project.
Days 1–14
One hole plugged
We start with the biggest leak from your Leak Check — usually the missed calls — running on your existing number. You see it working before anything else gets built.
Weeks 3–12
The rest goes in
After-hours answering, quote follow-up, payment reminders — one at a time, each one live before the next one starts.
Every month after
Someone still watching
A short report: what came in, what got answered, what it was worth. Written by someone who reads accounts for a living, not a dashboard you have to decipher.
There are cheaper tools. We’ll even tell you which ones.
You can buy an app that texts back missed calls for well under a hundred dollars a month. Some of them are good. If that’s all you need, we’ll say so and you can go and buy it.
What software can’t do is tell you which hole to plug first, or whether the jobs it brings in are actually making you money.
ESAI sits alongside a registered accounting practice. So when we say a leak is worth twelve grand a year, that number came from someone who reads financial statements every week — not from a brochure.
How we work
- We'll tell you if you don't need usIf a hundred-dollar app covers it, we'll say so and you can go and buy it.
- No promises about revenueWe won't put a number on what you'll earn. Be careful with anyone who does.
- What we build is yoursIt runs on your accounts and your number. Stop any time and it keeps working.
- We start small on purposeOne thing live in 14 days, so you can see it working before you spend more.
Runs on the accounts you already pay for
Xero
QuickBooks
Gmail
Google Drive
Google Sheets
ExcelXeroQuickBooksGmailGoogle DriveGoogle SheetsExcelXeroQuickBooksGmailGoogle DriveGoogle SheetsExcel
Google Business
WhatsApp
Messenger
Stripe
Square
Google Forms
Facebook
ZapierGoogle BusinessWhatsAppMessengerStripeSquareGoogle FormsFacebookZapierGoogle BusinessWhatsAppMessengerStripeSquareGoogle FormsFacebookZapierOne build fee, then what it costs to keep running.
Every trade business leaks in a different spot, so the build is priced to what you actually need — not to a package you have to fit into. We go through the numbers on the call, and you can walk away with them either way.
Leak Check & intro call
Free — 15 minutes
Run the Leak Check yourself: five numbers, and it works out roughly what you lose each month to unanswered enquiries and quotes nobody chased. Then a 15-minute call to go through the figures and say honestly whether this is worth doing.
Get it built
One-off build fee · first thing live in 14 days
We start with the biggest hole from your Leak Check — usually the missed calls — and get it running on your existing number, on the accounts you already own. You see it working before anything else gets built.
Keep it running
Monthly running cost
Systems have running costs — platform, message and call allowance, monitoring. This covers those, plus a monthly report on what came in, what got answered, and what it was worth. Cancel any time; what we built stays yours.
What it looks like when the admin does itself.
Quotes, follow-ups and paperwork handled in the background while you run the jobs.
More on our channel: YouTube · @ESAI_PTY_LTD ↗
Built for trades with a team and a phone that won’t stop.
Works best for businesses running roughly five to twenty people, where enquiries come in faster than anyone can answer them.
Find out what it’s costing you. Then decide.
Five numbers, about a minute, and you get a figure. If it turns out to be small, we’ll tell you to leave it alone — and you’ve lost nothing.